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Customer Engagement Call Center Services Australia

Are you looking to improve your Customer Engagement? The Pipeline can improve your engagement with your customers by using our excellent, dedicated team to keep your clients up to date on things, make sure they have no issues, and check if they need any support.

Do you want to make sure warm, knowledgeable professionals are reaching out to your customers to touch base? Or maybe you want to inform your customers of an event coming up, or a new product offering? The Pipeline’s Customer Engagement Call Center can provide both of these important services.

Our Customer Engagement Agency can also reach out to past customers to inquire if they would like to reactivate services or purchase new product offerings.


Our exceptional team of local agents and professional appointment setters are clear speaking and quick on their feet.



Lead Generation

Get in the door with key decision-makers and spend more time selling.


Find the pain, empathize and then create the win/win.

Customer Retention

Know your customers, exceed their expectations and retain their loyalty.

Events Services

Find the best way to truly engage your audience.

Customer Service

The #1 way an organization can improve customer retention is to listen.

Data Enrichment

Turn your database into an instrument of perpetual value.

Our Sales Team


Yes, we are devoted to the single objective of closing, but we also live in the real world where even the best telemarketers still get rejected. The difference is, we see knock-backs as opportunities to obtain valuable market intel. We use this feedback to identify the best ways to deliver your product or service.